Grocer Pro is available on through iTunes on the App Store and in the United States, you can also subscribe on the web. Depending on how you subscribed, you can manage or cancel your subscription by following the steps below.
If you subscribed through the App Store
- On your iPhone, open the Settings app and tap your name at the top.
- Tap Subscriptions, then "Grocer - Family Grocery List".
- From here you can switch plans (quarterly ⇄ yearly), see your renewal date, or Cancel Subscription.
If you subscribed on the web (United States)
- On your iPhone, open the Grocer app and tap your profile picture at the top right.
- Tap the Grocer Pro (Manage Subscription) card.
- This will open the billing portal. From this portal you can update your payment method, see your renewal date, or cancel.
If you bought Lifetime, there is no renewal to manage or cancel. Keep your purchase confirmation for your records.
What happens when you cancel
- Pro stays active until the end of the period you've already paid for.
- After that, nothing is deleted. Your lists stay right where they are and free limits will apply once your subscription ends.
Refunds
For an App Store purchase, request a refund from Apple at reportaproblem.apple.com. Grocer does not have dictation over refunds for purchases on the App Store. For a web purchase, email human@grocer.sh.